Insurance & NHS volunteering

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Many businesses and employees are offering their services as NHS Volunteers, some will be offering to make calls from their home whilst some will be offering to deliver supplies or food. The latter presents two issues:

  • Cover under motor insurance (if using company vehicles) – some insurers are agreeing to this use as it is voluntary, but we would suggest that you contact your insurance advisor or insurer for verification
  • Cover for employees carrying third party persons and/or delivering supplies or equipment if done so as part of the company volunteering to help. If they are carrying out deliveries and collections, risk assessments will need to be done for tasks such as manual handling, getting in and out of vehicles, and loading/unloading vehicles. You should notify your Liability insurers so they too are aware of the changes