Claims support

We take pride in our personable, professional, and proactive approach in delivering excellent client care.

Our UK wide dedicated and experienced claims team is on hand via email or phone to support you and your business.

We are here to support you

Convenience and peace of mind that your case is being looked after by a group of professionals.

A claims service needs to be delivered according to the specific requirements of your business, and the varying lines of insurance coverage necessary. Just as no business is the same, no claim is the same; we work in partnership with you to ensure these needs are met.

By taking quick action on all the activities that are important for the claims processing cycle, we believe that in today’s fast-paced claims environment, here at PIB Insurance Brokers we can meet your customer demands and expectations.

We've put together a selection of Claims factsheets for you to download:

We hope you don't need it, but if you do need to register a claim over the festive period we have put together an emergency out-of-hours contact list of our insurers


Download our Claims Proposition Brochure

We'll help you as quickly and efficiently as we can:

Straightforward claims process from start to finish

A dedicated and experienced claims team

National coverage with a local claims service 

We'll ensure that valid and fair claims are paid

If you need to make a claim, we're committed to achieving the outcome that’s right for you.

Dedicated and experienced, our claims team acts to resolve claims in a swift and straightforward process. Our senior claims leadership team are:

Philip Walters - Head of Financial Lines Claims
 philip.walters@pib-insurance.com
 Philip on LinkedIn

Sundeep Jhalley – Head of Property & Casualty Claims
 sundeep.jhalley@pib-insurance.com
 Sundeep on LinkedIn

David Clark – Head of Claims Operations
 david.clark@pib-insurance.com

How do I make a claim?

You can make a claim by calling our specialist claims team, completing our claim form, or by sending us an email.  

What information will I need?

  • Your policy number
  • Date of the incident
  • Address of the incident
  • Details of what happened
  • Photographs of the damage as evidence
  • Evidence of potential costs and the impact on your business
  • A crime reference number if applicable

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