Claims support
The claims team at PIB pride themselves in delivering a client centric, value-add service. We will proactively challenge insurers on your behalf where necessary and ensure that the service provided is fit for your needs, as opposed to a one size fits all approach.
We are here to support you
Providing a specialist and bespoke claims service, focussed on the needs of our clients, delivered via strong technical ability, excellent relationship management and teamwork.
"Quote from Tom England......."
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About us
Our foundations are built on two key pillars:
1) Technical ability
2) Relationship management
We put our clients at the centre of our claims service, whilst building strong relationships with insurers and loss adjusters.
We have technical expertise across all key areas, with an in-house loss assessing capability for any large or complex losses. We invest in our people to ensure they they thrive in the environment they work in, and are considered experts in their field.
We have an end-to-end solution which will allow us to understand your business and your specific needs, with dedicated handlers assigned to your account.
What we offer
Our claims team can assist you with:
- Objectively measuring your claims performance and identifying areas for improvement
- Collating claims MI and analysing for any trends
- Providing on-site support during any large or complex loss
- Providing meaningful claims data to allow you to make changes within your business
- Training your staff to understand the claims process and taking action to minimise future incidents
Our people
Philip Walters
Head of Financial Lines/Claims Advocacy
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Peter Wilkinson
Head of Large Loss
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Sundeep Jhalley
Head of Motor, Property & Casualty Claims
Sundeep has over 10 years experience in claims. She is a qualified solicitor and responsible for our claims hubs across the UK
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What makes us different?
We provide dedicated handlers assigned specifically to your account. They will proactively manage your claim, whilst helping you to receive a fair outcome. They will guide you through the claims journey, keeping you updated at every stage.
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What value can we bring to your business?
Our team can provide you with MI specifically tailored to your business, which will allow you to focus on areas that require it most. We will support you with any training and/or changes that are required, helping you to see improvements which will improve your claims experience.
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Why PIB?
The claims team at PIB pride themselves in delivering a client centric, value-add service. We will proactively challenge insurers on your behalf where necessary and ensure that the service provided is fit for your needs, as opposed to a one size fits all approach.